Discord experienced a cyberattack on a third-party customer service provider, resulting in a leak of some user data.

Techub News, according to IT Home, Discord announced that its third-party customer service provider was hacked, and some customer information was stolen and used to extort money from Discord. This incident affected some Discord users who had contacted the customer support team or the trust and safety team, involving chat records, real names, usernames, email addresses, IP addresses, transaction history, payment information, the last four digits of credit card numbers, and included a small number of ID photos used for age verification. Upon discovering this, Discord immediately revoked the third party's access to the Discord ticket system. Preliminary analysis indicates that the unauthorized third party that launched the attack did not have the ability to directly access Discord.